Ensuring all visitors sign in and out, and completing all relevant identification checks
Ensuring all visitors risk assessments are checked prior to arrival at the school and that they are briefed on safeguarding and fire safety arrangements.
Receive and deal with efficiently and effectively with all telephone phone calls
Maintaining the reception area to present a welcoming and efficient environment.
Ensure that Reception, the Reception waiting area and the post room are kept neat and tidy
Receive all deliveries, direct them to the post room and notify recipients of their arrival in a timely manner
Keep up-to date with all ongoing events and activities
In the event of the fire alarm sounding, reception staff are responsible for the roll call of those signed into the visitor register and notifying other sites of the activation.
Deal with the outgoing post, including franking all items that require it
Deal with requests and queries (whether by telephone, email or in person) from parents by providing accurate information where possible or passing the query on to the appropriate member of staff
Ordering and maintaining stationery supplies and franking materials.
Dealing with lost property queries.
Providing reprographics services with printing and photocopying as required.
Being familiar with the school website and the information it relays to parents, for example future term dates.
Ensuring Joint Council for Qualifications (JQC) compliance log is accurately maintained.
Ensure weekly Student and Staff sign in registers are made available, and completed ones removed and stored.
Requirements :
Excellent organisation and communications skills
Demonstrate high standards and expectations of themselves and direct reports
A high level of IT literacy
Ability to handle multiple assignments with appropriate prioritisation